The process
Nine steps to the finished kitchen.
A kitchen project with us usually takes eight to twelve weeks from the first consultation to handover. Here is what happens in that time – and what we need from you at each stage.
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01
Consultation
We listen before we draw. How do you cook, who else is at the stove, what bothers you about the current kitchen? At your home or by email – whichever suits.
From you
Your wishes, rough dimensions, a budget range
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02
Measuring
Professional measuring directly in the room where the kitchen will go – to the millimetre, including water and power connections, window reveals, sloping ceilings and uneven floors.
From you
Access to the property, about an hour
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03
3D planning
You see your kitchen before it is built. We work through fronts, materials, handles and appliance positions – until the plan is right.
From you
Feedback on the variants
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04
Quotation
A quotation with itemised positions: carcasses, fronts, worktop, fittings, appliances, transport and installation listed separately. No lump sums, no surprises.
From you
Your decision – in your own time
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05
Contract
A binding contract with a schedule, specification details and a fixed price. What it says is what holds.
From you
Signature and agreed dates
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06
Invoice
Transparent payment stages tied to progress. The final instalment falls due only after acceptance.
From you
Payment to the agreed schedule
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07
Transport
We arrange transport from the factory to your door – packing, logistics and customs included. You organise nothing.
From you
A delivery date agreed with you
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08
Installation
Installation by our own team – aligned, connected, silicone joints run, packaging taken away. What we hand over is a finished, cleaned kitchen.
From you
Access to the property, typically one to two days
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09
Guarantee & service
A 10-year guarantee on our kitchens. After that the same contact stays reachable – for a hinge to readjust as much as for a new worktop.
From you
A call, if something comes up
8–12 weeks
From consultation to handover
1 contact person
From the first meeting to after installation
10 years
Guarantee on our kitchens
Next step
Let us begin with
step one.
Consultation and measuring are free and without obligation. Write to us or send your enquiry – we reply within 24 hours.
- Availability
- Reachable 24/7 – seven days a week